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Privacy Policy

Last Updated: 28 September 2026

This Privacy Policy describes how Bharat Apostille, a brand of Oplentix Tech Private Limited (hereinafter referred to as "we", "us", or "our"), collects, uses, stores, and protects the personal information of visitors and customers who use our website bharatapostille.com and our apostille, attestation, and document authentication services.

By using our website or engaging our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Full name, email address, phone number, and postal address provided through our contact form, phone calls, or WhatsApp communication.
  • Document Information: Copies of documents submitted for apostille, attestation, or authentication services, including but not limited to marriage certificates, educational certificates, and commercial documents.
  • Payment Information: Transaction details related to payments made for our services. We do not store credit/debit card numbers directly on our servers.
  • Technical Information: IP address, browser type, device information, pages visited, and time spent on our website, collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your apostille, attestation, and authentication service requests.
  • To communicate with you regarding your service status, updates, and delivery.
  • To respond to your enquiries and provide customer support.
  • To improve our website, services, and user experience.
  • To comply with legal obligations and government regulations.
  • To send service-related communications (not promotional, unless you opt in).

3. How We Protect Your Information

We take the security of your personal information seriously and implement the following measures:

  • Secure handling and storage of physical documents in our office premises.
  • Encrypted communication channels for digital document transfers.
  • Access to personal data is restricted to authorised personnel only.
  • Regular review of our data collection, storage, and processing practices.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Government Authorities: With the Ministry of External Affairs (MEA), state government authorities, embassies, and consulates as required for the apostille and attestation process.
  • Service Partners: With trusted partners who assist in document processing, translation, or courier services, bound by confidentiality agreements.
  • Legal Requirements: When required by law, regulation, or legal process.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws. Document copies submitted for processing are retained for a period of 90 days after service completion, after which they are securely disposed of unless you request otherwise.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Withdrawal of Consent: Withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us using the details provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Grievance Officer

If you have any grievance or complaint regarding the handling of your personal information, you may contact our Grievance Officer:

Complaints will be acknowledged within 48 hours and resolved within 30 days.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Business Name: Bharat Apostille (a brand of Oplentix Tech Private Limited)
  • Address: Office No. 449, 4th Floor, ARG Group, 9A, Sikar Road, Opposite Anaj Mandi, Vishwakarma Industrial Area, Jaipur, Rajasthan 302013
  • Phone: +91 8875718764
  • Email: [email protected]

© 2026 Bharat Apostille, a brand of Oplentix Tech Private Limited. All rights reserved.